Last updated: 16/11/2024
Asianmeals.com (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our website, in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia, as well as relevant international data protection laws where applicable.
1. Information We Collect
We collect personal information through the following forms on our website:
• Contact Form: Name, email address, phone number, and any additional details you provide in your message.
• Product Enquiry Form: Name, email address, phone number, product of interest, and any specific enquiry details you provide.
2. Purpose of Collecting Personal Data
We collect and use your personal data for the following purposes:
• To respond to your enquiries submitted via our contact and enquiry forms.
• To provide information and support related to our products and services.
• To enhance and improve our website, products, and customer service.
• To comply with legal obligations and resolve disputes, if necessary.
We will only process your personal data for purposes explicitly stated above unless required by law or with your consent.
3. Disclosure of Personal Data
We may share your personal data:
• With our internal team to address your enquiries and improve service delivery.
• With third-party service providers who assist in operating our website (e.g., hosting, email services), only as necessary.
• When required by law or government authorities, including to comply with legal obligations under the PDPA or other applicable regulations.
We do not sell, rent, or trade your personal data to third parties.
4. Data Protection and Security
We implement appropriate organisational and technical measures to safeguard your personal data from loss, misuse, unauthorised access, disclosure, alteration, or destruction.
While we strive to protect your personal data, please note that no method of electronic transmission or storage is entirely secure.
5. Data Retention
Your personal data will only be retained for as long as necessary to fulfil the purposes for which it was collected, unless a longer retention period is required by law or for business purposes.
6. International Data Transfers
If you are located outside Malaysia, your data may be transferred to, processed, and stored in Malaysia or other countries where we or our service providers operate. We will ensure such transfers comply with applicable data protection laws.
7. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance user experience, improve site functionality, and analyse traffic. You can manage your cookie preferences through your browser settings.
8. Your Rights
Under the PDPA, you have the right to:
• Access the personal data we hold about you.
• Correct inaccuracies in your data.
• Withdraw consent for processing your data, where consent is required.
• Restrict or object to certain processing activities.
To exercise these rights, please contact us (see Contact Us below). If you are an international client, you may also have rights under the laws applicable in your jurisdiction, such as GDPR.
9. Links to Third-Party Websites
Our website may include links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing any personal information.
10. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in legal requirements or our business practices. Updates will be posted on this page with the revised date.
11. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights under the PDPA, please contact us. Our latest contact details are published here: https://asianmeals.com/contact-us/
